Privacy Policy

Consent Regarding the Handling of Personal Information

Article 1 — Consent to the Use of Personal Information

By using this site, you consent to the following: Yusen Cruise Co., Ltd. ("NYKC"), Anchor Ship Partners Co., Ltd. ("ASP"), and Anchor Infinite Co., Ltd. ("AInf"; ASP and AInf collectively referred to as the "Anchor Group") may use and share the personal information described below for the purposes stated herein.

Personal Information Disclosed (Category A)

Name, address, and contact information that the customer has consented to be provided by the referrer (as indicated in the "Referrer" field of the inquiry form).

Personal Information Disclosed (Category B)

Information regarding the fact that the customer used NYKC cruise travel products through the referrer's introduction, and the transaction amount.

Purposes of Use

  1. To provide information about NYKC cruise travel products and related services.
  2. For marketing activities by the Anchor Group related to NYKC cruise travel products (including direct mail and telephone promotions).
  3. For market research, data analysis, surveys, and the research and development of cruise products and services by the Anchor Group.
  4. To propose products and services of the Anchor Group's partner companies.
  5. For post-use management of cruise travel products and other products and services used by the customer through the Anchor Group and its partner companies.
  6. For any other purposes necessary to properly and smoothly carry out transactions with the customer by the Anchor Group.

Article 2 — Suspension of Use and Provision of Personal Information

  1. Regarding the purposes of use specified in items 2 and 5 of Article 1, in particular the sending of promotional and printed materials by the Anchor Group or its partner companies, the Anchor Group will promptly suspend such use upon receiving a request from the customer.
  2. NYKC will suspend the use and disclosure of Category B personal information to the referrer and the Anchor Group upon receiving a request from the customer.
  3. For procedures to suspend the use or provision of personal information:

Article 3 — Disclosure and Correction of Personal Information

For procedures regarding disclosure, correction, and suspension of use as stipulated in Articles 33 through 35 of the Act on the Protection of Personal Information (Act No. 57, May 30, 2003):

  • For personal information obtained by the referrer as described in Article 1(1), please refer to the brochures available at the referrer's office or the referrer's website.
  • For personal information obtained by NYKC as described in Article 1(2), please refer to the NYKC Privacy Policy.
  • For personal information obtained by the Anchor Group, please contact inquiry@anchor-infinite.com.

Article 4 — Website Analytics

To improve the usability and reliability of this website, the Anchor Group uses the following analytics services. Each service receives technical data only — page visits, clicks, scrolling, approximate location at the country or region level, and browser/device characteristics. None of these services receives your name, email, payment information, or other personal details you submit through booking or inquiry forms.

  • Vercel Analytics — aggregate page-view counts and routing performance, processed by Vercel Inc. See Vercel's Privacy Policy.
  • Microsoft Clarity — anonymised session recordings and click/scroll heatmaps used to identify usability issues. Form input, password, and credit-card fields are automatically masked before any data leaves your browser. Processed by Microsoft Corporation. See Microsoft's Privacy Statement.
  • Google Analytics 4 — aggregate audience and funnel data used to understand which pages and voyages visitors engage with. IP addresses are truncated before storage and no personally identifying form input is collected. Processed by Google LLC. See Google's Privacy Policy.

If you wish to opt out of analytics tracking on this site, you may use a browser-level "Do Not Track" or tracker-blocking extension; the analytics services listed above honour these signals.